1. Introduction

Welcome to Supportclear. Your trust matters to us, and so does your privacy. This Privacy Policy explains how Supportclear.com., a Florida corporation, collects, protects, and uses information when you visit or use supportclear.com or any of our related services.

Our business is providing reliable IT help desk and outsourcing support. To do this effectively, we sometimes need to collect certain personal details from our customers and their employees. This information is used strictly for the purposes described in this policy, and nothing more.

Please note: this policy does not apply to information you share with third-party websites or providers linked from our site. Those parties set their own privacy rules, and we encourage you to review them.

2. What We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, company, address, phone number, and email.
• Account details needed to set up and manage services.
• Technical data, such as device type, operating system, browser, and IP address.

We collect only what’s necessary to provide and improve our services. We do not sell or trade your personal information—ever.

3. Cookies and Tracking

Like most companies, we use cookies and similar technologies to keep our site running smoothly. Cookies help us remember your preferences, reduce the need to re-enter information, and make your experience more efficient. Some cookies expire when you close your browser; others remain until you clear them.

You can control cookies through your browser settings. Please note, some features of our site may not function properly if cookies are disabled.

We also gather basic analytics—things like which pages are visited most, how long people stay on the site, and general traffic patterns. This information helps us improve content and services, but it does not identify you personally.

4. How We Use Information

Supportclear uses the information we collect to:

• Provide IT support and related services.
• Respond to questions and requests.
• Customize and improve our services.
• Send updates, service notices, and (if you choose) occasional promotional offers.

If you no longer wish to receive marketing communications, you can opt out anytime using the unsubscribe link in our emails.

5. Children’s Privacy

Our services are designed for businesses and adults. We do not knowingly collect information from children under 16. If we learn that we have collected such data, it will be deleted promptly.

6. Customers and Users

Customers and authorized users may provide personal details when creating accounts, submitting requests, or interacting with our services. You can review and update this information by logging into your account or contacting us at help@supportclear.com.

We may keep some records as long as your account is active or as required by law. Certain backup copies may remain for system integrity and security, but we limit access to those copies.

7. When Information May Be Shared

We take your privacy seriously and do not sell your personal information. However, we may disclose information in these limited situations:

• To comply with legal obligations, such as subpoenas or government requests.
• To protect the safety, rights, or property of our users, the public, or Supportclear.
• If our business is ever merged, sold, or reorganized, in which case reasonable protections will be applied.

8. Third-Party Providers

We may work with trusted vendors to help us deliver services (such as hosting, analytics, or support tools). These providers are only allowed to use your information as needed to perform their specific tasks and are prohibited from using it for anything else.

9. Retention of Data

We keep your personal data only as long as it is needed for the purposes outlined here, or as required by law. When information is no longer needed, we securely delete or anonymize it.

10. Security Measures

We use industry-standard protections such as firewalls, SSL encryption, and secure storage to help safeguard your information. While no system can be guaranteed 100% secure, we work hard to prevent unauthorized access or misuse.

11. Social Media Features

Our site may include features from social platforms (such as sharing buttons). These tools may collect data like your IP address or which page you are visiting. Interactions with these tools are governed by the privacy policies of the companies that provide them.

12. Access and Control

You have the right to request access to your personal information, as well as corrections or deletions when appropriate. To make such requests, contact us at help@supportclear.com. We will respond in a reasonable timeframe.

13. Policy Updates

Supportclear may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or post a clear notice on our site. We encourage you to review this page periodically to stay informed.

14. Ownership and Trademarks

The content, design, and branding of supportclear.com are owned by Supportclear. © All rights reserved.

Supportclear’s name and logo are trademarks of Supportclear.com. Other names and logos appearing on our site are the property of their respective owners.

15. Terms

Please review Supportclear’s Terms of Service, which is incorporated into this Privacy Policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Supportclear
Email: help@supportclear.com

This document was last updated on September 18, 2025.